Hi Folks,
Wayne here with another tip of the week. I would never tell you not to lend your cleaner to a family member or friend, but I will let you know that the majority of customers that bring their equipment in for repair said that it broke when they let someone Borrow it. So here are a few things that you could do or say before lending out your cleaner.

1. Before lending out your vacuum/Shampooer make sure that you show them how to use YOUR machine, your way. Even though they know the basics of how to operate a Vacuum/shampooer, there may be something extra that you do to ensure that your equipment continues to run properly.

Example:
a. Rinse after every use (especially with Bissell Shampooers) the Bissell pumps and heaters are especially sensitive. Tell them to only use the recommended cleaning solutions for your product.
b. Show them how to change the belts, bags or cleaning solutions.
c. Know in advance what the common service issues are with your particular cleaner. This Knowledge can help you properly prepare them. A quick Google search should help with that, but you can’t find any information, call us at (704-776-4752). We’ve already put in the hours in order to learn about these cleaners.
2. The suction on some cleaner are so impressive that it fools many people into thinking they can Vacuum Anything, and that’s not the case for all. Some unit use what is called a bypass system, which means that the dirt does not pass through the fan blade to get to the dirt bin or bag. Most bag-less vacuums like Dyson, Sharks, Hoover and Bissells operate this way. If you see a hose attached to the intake section of the rug nozzle then most likely it uses a by-pass system. These units are prone to clogging.
On the other hand, Kirby, Royal, Oreck, some Sanitaire and some older Hoovers use a more direct approach. The dirt will pass through the fan chamber. These cleaners tend to have better suction, but should be more cautious when picking up things like nails, coins, rocks etc. The fan blades can break and now you have a service issue.

4. And Finally, It’s best to clean your unit before lending it out and ask that they return it cleaned. I only say that because there are a few things that can show up when you take the time to clean the system out. Maybe a part fell off while cleaning the carpet. It’s possible that something got caught in the brushes which can cause it to melt on the next use. In the process of cleaning your friend or relative may discover that they did break the unit and decided to repair it before bringing it back to you

That’s all for now, If you have any other questions please feel free to call us.

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Buy once and Buy right, your choice

One of my favorite buying quotes: "The better to way economize is to buy once and buy right". It goes on to say, "buying cheap merchandise to save money is like trying to stop a clock to save time". I think the majority of people can understand and relate to this quote, but we may have different interpretations for the cheap merchandise part. For some, cheap merchandise means getting good quality for less. And other people may see cheap as bad workmanship with horrible materials for less, which in the end, costs more.  My old boss always told me that you can't make a better product with poor quality materials. Now grant it many companies tried cheaper labor with good quality to be able to sell more at a cheaper retail price. While other formulas include cheaper labor combined with cheaper materials. And that may work for a while but eventually the building falls.

Anyway I'll make the effort to keep this in the context of this site. Vacuums and friends. most of us don't start out with the most expensive cleaner. we start with a little kick around vac, and after a few trips to the department store, and finally after wasting time and money, we decide to invest in a top of the line cleaner. Top of the line, meaning designed well and built to last; not price.  Now there are some expensive poorly designed machines and some moderately price but well designed machines out there. The trick is know what to prepare for. After all, we want a cleaner to do a great job and stand the test of time. So here are a few things to consider.
                                                                                 






  • If you plan on using a cheap vacuum (by choice) be prepared to vacuum more than normal in order to get half the job done. And prepare your budget to replace them often. But if you go this route do it on purpose not because you just don't know the damages involved. carpeting, furnishing, air quality, time and money. 
  • If  you are going to spend a large sum on a vacuum you should either be intimately familiar with the unit or test before you buy it.
  • If you are planning on buying the Kirbys and the Rainbows of the vacuum world, then be prepared for the learning curve and the discipline need to properly operate and maintain these units.
  • With water units be prepared to empty the water bin after every use. Make sure that you are comfortable pulling a canister around. Try it first.
  • For Kirby type users and other machines that require disconnecting in order to uses the multiple units. Be prepared to learn the basic operations or frustration will be a constant companion. There're not a lot of things worst in the consumer world than spending a large sum on an item and not being able to use it.
  • What ever you do, (if you're financing an expensive) please, no 30-36 month plans. You'll lose motivation after 18 payments. Then you'll down right hate the machine and the person who sold it to you. 
The unfortunate truth about products made today, is that most of them are purposely made with a limited shelf life. some made to discourage repair and we as end-users are getting use to this trend.

Stay tuned for what to look for when selecting a vacuum or shampooer.

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Tips on using your Kirby Shampooer

If you are a Kirby Vacuum owner, there's a good chance you also have the Kirby Shampooers. As an experienced user of the Kirby system it's easy to forget the trouble most people have when it comes to connecting the various parts. My mom owns a Kirby and she would have to call my brother, who live 700 miles closer to her to help set it up. The difficulty connecting the Kirby and the weight is the two most common complaints I hear from customers. They love the cleaning but really need help using all the tools. We received requests on our facebook page to make a "how to" video on using the shampooer 

How to shampoo with a Kirby Part 1- Connecting



How to shampoo with a Kirby Part 2- Shampooing




Do and Don'ts of carpet fresheners



Do’s and Don’t of carpet powder/fresheners

 I sell carpet powders on my store, I’m not a big fan of them. I always caution my customers before using them. If you have a deep cleaning vacuum that can remove the majority of the powder from the carpet-great. If you have a filtration system that can handle the fine dust then I'd say go ahead. If you need to use powder due to pets in the home, consider investing in a great deep cleaner.
 I do not recommend carpet powder for your average cleaner with average filter or below average filtration system. Even the cyclone type vacuums will eventually develop a caked build up in the cones. Just because the writing on the front of the vacuum say HEPA filter, doesn't mean it’s built to handle the stress carpet powder can put on a vacuum. Not to mention the build up that happens in the carpet if the powder is not removed. Then if you do shampoo the carpet you’ll end up with a hard brittle paste at the bottom of your carpet. Again this happens if you are not equipped to properly deep clean.

 If you are using powders to freshen the carpet, I’d say shampoo regularly instead. If you are using it to keep the vacuum fresh, then clean the vacuum and change the filters. People with bag systems can just change the bag. I've washed outer cloth/polyester bags because the bag itself held the odor.  Room fresheners and plugin’s are better than carpet fresh to add that fresh smell.

My recommended vacuums to handle carpet powder:
Metal royal vacuums
Riccar vacuums
Kirby vacuums
Sebo Upright.
Sanitaire (Commercial vacuum)

I don't recommend canister vacuums for household carpets, but if you must, buy one with a rotating brush.
Rainbow
Filter queens
Meile
Electrolux


If you’ve had great success with another brand, please share with our readers.

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704-776-4752
PURCHASE YOUR NEW, USED OR REFURBISHED CLEANERS HERE
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Filter Queen, Rainbow, Bissell vacuums and Bissell Shampooers and more
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